Withdraw Funds to Your Wallet or Bank
Withdrawals follow a straightforward path: open the cashier, switch to the withdrawal tab, and choose where you want the funds to land. We support withdrawals back to the same e-wallet or bank account used for your deposit — this keeps the payment trail clean and helps your request clear without extra checks. Your account must have completed identity verification before a withdrawal
is processed, so finishing the KYC step early means less waiting later. Enter your amount in RM, confirm the destination details, and our team reviews the request in the queue.
- Open the withdrawal tab — Inside the cashier, tap the withdrawal tab and confirm that your account verification is already complete.
- Select your payout method — Choose the same Touch 'n Go eWallet, Boost, GrabPay or bank account you deposited from to keep the process smooth.
- Enter the amount and destination — Type the RM amount you want to withdraw and double-check the wallet ID or bank account number shown on screen.
- Submit and monitor your account — Submit the request and watch your account transaction history — our team processes requests in the order they arrive.