What These Terms Actually Cover
By opening and using a 4dspecial account, you accept these Terms in full. They govern every part of your account relationship — how you fund it, how you request withdrawals, how we verify your identity, and how disputes are handled. Eligibility depends on local law; access
-
1
is available only in regions where it is permitted. We process deposits through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. Each deposit method follows its own clearing path: Touch 'n Go eWallet and Boost transactions are processed wallet-to-wallet and reflect in your account balance
-
2
once the transfer is confirmed on our end. FPX and DuitNow routes follow standard Malaysian interbank timing. We reserve the right to place a temporary hold on an account while identity verification is pending — this is standard practice, not a penalty. Withdrawals follow the same
-
3
wallet path used for your most recent deposit where possible. If you believe a transaction has not cleared correctly, contact our support team with the reference number shown in your wallet history. These Terms may be updated; we will indicate the revision date at the top
-
4
of this page whenever a change is made. Continued use of your account after an update means you accept the revised Terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.